Digitized stores are very common in most part of the world. Self-checkout and bagging stuffs all by oneself creating a void between shoppers and shop keepers. This is a disadvantage for elders who used to go for shopping just to meet people and to get rid of loneliness feeling.

According to Campaign to End Loneliness, nearly half a million elders already experiencing protracted period of loneliness and isolation. COVID-19 outbreak is adding more problem to older people. Elders are most at risk from COVID-19.